If you have a general Holiday Maker Fest question or issue, please email us at firstname.lastname@example.org
If you have a question or issue with your VIP All Access Pass or need to claim a giveaway, please email us at email@example.com
Please allow us time to reply to your question before you send another email (at least 24 hours), as this will speed up our ability to provided. If you need an answer quicker because of a time-sensitive question, such as access to a class, we also recommend you ask your question in our Holiday Maker Fest Festival Hall Facebook group where you're likely to get a reply immediately from one or more of our helpful group members!
We also encourage you to read the answers to frequently asked questions below, as you my find your question has already been answered.
What is Holiday Maker Fest?
A free online event to help you make the holidays the best they can be! The virtual event features over 40 experts who offer free classes and live events that teach you fun crafts, budgeting tips, and holiday decorating ideas. The free event is November 4-8, 2020.
How much does it cost to attend?
Holiday Maker Fest is FREE! Each class and live presentation is totally free to watch for 24 hours starting the day and time it is set to air (November 4-8). After that, classes and replays of live presentations are accessible only with a VIP All Access Pass which lets you watch or re-watch the classes and replays of the live events any time you want — you keep access to the classes and live presentations forever.
So what's the catch? You need a free ticket — our class videos will not appear on YouTube or Facebook.
How do I get a ticket?
Click here to get your free ticket! Note that tickets are only free until November 8th, 2020. After that, the only way to attend and watch classes is with a purchased VIP All Access Pass. So don't delay — get your free ticket today!
I just heard about the event. Can I still join for free?
Yes! If you signup now, your ticket confirmation will include a list of today's classes so you can watch them for free for 24 hours from the air date and time, as noted in our event schedule. Please keep in mind that if you missed any classes, we cannot provide links without a VIP All Access Pass.
I requested a ticket, but never got an email. What do I do?
Most lost emails are due to two reasons:
I know this is frustrating! If you think you may have mistyped your email address, please signup again with the correct email. If you are sure you typed your email address correctly, please search your inbox for any email from firstname.lastname@example.org. If that still does not yield results, please email us at email@example.com so we can check your email address and see if there is an issue with getting messages to you. Please send us just ONE email, as the volume of emails we receive directly impacts our ability to respond in a timely manner. You can expect a response within 24 hours. Thank you in advance for your patience and grace with us.
Where do I go to attend the classes?
We will send you an email from firstname.lastname@example.org at the start of each day (around 8:00 am EST), so be SURE you are getting our emails now. This email will have special links to the classes and all the freebies that go along with it. All you have to do is check your email, click on a link, turn up your speakers, and enjoy! If you purchase the VIP All Access Pass, you will have IMMEDIATE access to all classes in the event—when you purchase, we will send you an email with details on how to access all the classes and bonuses right away! And if signed up after the event began, your ticket confirmation will include a list of today's classes so you can watch them for free for 24 hours from the air date and time, as noted in our event schedule.
Do I need to be on Facebook to take advantage of the Holiday Maker Fest?
No. All of our class videos are inside the JenniferMaker Academy, which is outside of Facebook. Our live events will first air on our Facebook page, but replays of all live videos will be edited and uploaded to the same location as the classes. Easy links will be provided to help you find all classes and live events.
That said, if you do enjoy Facebook, we invite you to a private Facebook group accessible to all free ticket holders and VIP passholders — come join the Holiday Maker Fest 2020 Festival Hall once you have your free ticket for fun giveaways and answers to all of your questions!
How do I join the Festival Hall group?
Please go to Holiday Maker Fest 2020 Festival Hall and request to join — you will be quickly approved!
Do you have captions for your videos?
Yes, all of our class videos have professionally-made and edited captions. Our live events will have automatically-generated captions from Facebook which we are providing with our replays.
How many people are attending this event?
We currently have more than 125,000 attendees!
Questions About Giveaways
Where do I enter for the giveaways?
Please go to https://makeracademy.com/holiday-maker-fest-giveaway to read the rules and enter.
Who can enter your giveaways?
Anyone with a free ticket and/or a VIP All Access Pass (email addresses must match) and who is otherwise eligible. Please visit https://makeracademy.com/holiday-maker-fest-giveaway to read the rules and see eligibility.
Where will you announce winners?
Winners will be announced in our live event videos and also emailed directly. Winners will have 48 hours to claim their prizes. Once winners have claimed their prize and signed our permission forms, their names will be listed on our giveaway page at https://makeracademy.com/holiday-maker-fest-giveaway.
I entered the giveaway, but didn't provide my last name. How will you know who I am?
Not to worry! If your name is drawn and you didn't provide a last name, we will cross reference your name with our other records (emails, orders, enrollments, signups, anything else we have) so we can identify you. We will not share your email address publicly to protect your privacy however.
Questions About Products in Live Videos
Note: This page contains some affiliate links for your convenience (which means if you make a purchase after clicking a link we will earn a small commission but it won’t cost you a penny more).
What kind of sewing machine are you using?
The sewing machine shown and demonstrated in Jennifer's live videos during Holiday Maker Fest 2020 is a Janome Arctic Crystal, which is a inexpensive but reliable beginner sewing machine. (Note: It is a popular sewing machine and frequently goes out of stock. If it is not in stock, this is also a great beginner sewing machine.) Watch the demonstration video here.
Where do I get the Sewing ShortCuts book Jennifer has on her table?
Where do I get Jennifer's "Sew Cute" fabric with the cute crafty pictures?
What kind of cutting machines are you using?
The cutting machines shown and demonstrated in Jennifer's live videos during Holiday Maker Fest 2020 are the Cricut Maker, the Cricut Explore Air 2, and the Cricut Joy. Watch the demonstration video here.
Where do I get the Cricut Coach Playbook Jennifer has on her table?
What kind of laser cutter are you using?
What kind of 3D printer are you using?
The 3D printer shown and demonstrated in Jennifer and Greg's live video during Holiday Maker Fest is a Prusa. We love Prusa 3D printers! We use and recommend both the Original i3 MK3S printer as well as the Prusa Mini. Jennifer and Greg primarily use the i3, and their 16-year-old daughter Alexa uses the Original Prusa MINI. If you're new to 3D printers, we recommend the MINI — it's an excellent starter printer and affordably priced. Prusa printers can take a while to ship because they are in high demand, but they are well worth the wait. Watch the demonstration video here.
What is the green mat on your table?
That is a nice big self-healing cutting mat (NOT a Cricut mat). Get the same mat here.
What is the the Christmas tree with little boxes on the counter?
That is my Christmas Tree Countdown Calendar — get the free tutorial and files here.
Is this event just for crafters?
No, we have something for everyone! There are organizing, budgeting, planning, and home decor classes in addition to our crafting classes. And if you are willing to try something new, there's a wide variety of topics and techniques to learn in the Holiday Maker Fest!
Is this event just for people who have a maker machine?
Not at all! We're using the term "maker" to mean ANY person who wants to make this an amazing holiday season. This is an event for holiday makers! And some of that "making" does include the use of technology like cutting machines, sewing machines, and laser cutting machines, but there are plenty of other classes that use no technology at all. Our event schedule gives you an idea of the wide variety of classes available in the Holiday Maker Fest.
I have a cutting machine. Can I use it to make things in these classes?
Several of our craft classes offer directions on making a project with a cutting machine—some are about Cricut, others focus on Silhouette. The great thing is that most of those classes with a free pattern offer the file in SVG format, which you can use on nearly ANY modern cutting machine, including Cricut Joy, Cricut Explore, Cricut Maker, Silhouette Cameo, Brother Scan 'N' Cut, and more.
Please note that there are several classes that are specific to Cricut as they rely on features or images in Cricut Design Space — notably these are the Print Then Cut stickers class, the Santa Sacks class, and the Christmas Advent Calendar Banner class. Please also note that if you are a Silhouette user, the Silhouette Studio Basic Edition (the free edition) does not allow you to upload SVG files until you upgrade to the Designer Edition.
How do I know what the classes are and what they cover?
Check out our event schedule for a daily at-a-glance overview of each class and the day and time it begins.
How long is each class?
Classes range from 14 minutes to over an hour long, but most are around about 30 minutes. You can see the exact length of each class video in the event schedule to help you plan.
Why are there SO many classes and teachers?
This is a collaborative event that uplifts and promotes amazing content creators. I truly want you to learn about these remarkable people who are contributing good to the world. I believe each and every one of these teachers and speakers is doing great things and is worthy of your notice and attention. This is a special event of joy and good will!
That said, I don't expect you'll want to attend ALL of the classes. Pick and choose, and meet someone new!
What if I can't make it on the day and time a class I want to see airs?
No problem — you have 24 hours to watch every class. If you need more time, or want to watch outside of this 24-hour window, you can purchase the VIP All Access Pass with all of the replays (and more).
I am having issues finding my free ticket email or I just have more questions, can you help me?
Yes, we're always happy to help! Please email us at email@example.com for questions about the free ticket, or email firstname.lastname@example.org for questions about the VIP All Access Pass and we'll do everything we can to assist you.
What's included in the VIP All Access Pass?
The VIP All Access Pass is full of goodies you're going to LOVE! You can watch the classes at your leisure, reference our one-page cheat sheets, and read a full transcript of the class, too. Additionally, you get free access to all the special bonuses! From free template packs and pattern collections to free e-books and courses to coupons and printable binders, you will have all the tools you need to make this holiday season stand out!
How much does the VIP All Access Pass cost?
Everything in the pass individually would cost more than $2000, but we have priced the VIP All Access Pass at just $67 to make it affordable. And if you purchase early the price is even LOWER! Right now it is just $49, but this price will go up to $67 on November 8. You’ll have an opportunity to buy the VIP All Access Pass right after you sign up for a free ticket. You’ll have an opportunity to buy the VIP All Access Pass right after you sign up for a free ticket, or just click here to get it now.
Wait, isn't this free? Why would I need to purchase the VIP All Access Pass?
Yes! Every class and live event in the Holiday Maker Fest is free for viewers to access for 24 hours from its scheduled air time. The VIP All Access Pass gives you immediate and lifetime access to all of the 2020 Holiday Maker Fest classes and live event replays – that means you aren’t tied to our schedule. You can start watching right now, and you can watch anytime, anywhere, as many times as you’d like! And don’t forget that VIP All Access Pass holders get over $600 of bonus materials and coupons from our teachers and speakers plus downloadable cheat sheets and transcripts!
I'm interested in the VIP All Access Pass, but I'm afraid I won't use it. How do I know it's for me?
I get it — you want a special holiday, but you’re not sure if you’re purchasing a real thing or a gimmick. These classes are jam packed with real life solutions and techniques that you can start using today. If you watch just one class and start applying just one of the key takeaways or start making just one project, you will have accomplished something few others do. You have to do the work and there's no magic "easy" button, but if you're willing to try and not give up, these classes can give you the inspiration and motivation you need to get started on an extra special holiday this year.
And while we're confident that the VIP All Access Pass is well worth the investment, if you dive into the classes and aren’t completely satisfied, you're covered with my 30-day Happiness Guarantee! Just reach out to our support team and request a full refund within 30 days of your purchase.
There are SO MANY amazing classes! How will I ever watch them all?
You probably won't, and you don't need to either! We have so many classes so there's something for everyone at the Holiday Maker Fest. Start with a few and go from there.
I see lots of great classes, but some things don't apply to me. Do I have to get everything together?
How much would you pay to have a stand-out holiday season this year? The Holiday Maker Fest reaches people in all walks of life, so if you start a class and it’s just not working for you, move on to the next one! We sell the VIP All Access Pass as a complete package, and you never know which teacher or class will be the one that inspires and motivates you.
If you’re worried about getting your money’s worth, don’t be. Just three or four of these classes alone are well worth the cost of the VIP All Access Pass, and don’t forget about the bonuses! In fact, some of the bonuses are worth more than the cost of the pass itself!
Okay, this sounds way too good to be true. Is this for real?
The Holiday Maker Fest is such a good deal that it almost sounds too good to be true, but you’ll be joining thousands of All Access Passholders who also got an amazing deal – no strings attached! Within just a few minutes of your purchase you’ll get an email with instructions for accessing all of the Holiday Maker Fest 2020 classes. If you run into any technical difficulties, I’ve got an amazing customer care team on call who are more than ready to jump in and help you out!
Over 18,000 people have already purchased their VIP pass and are LOVING it already!
Is this a one-time payment or recurring fee?
The VIP All Access Pass is a simple one-time payment. This is not a subscription nor is it a recurring fee, and we have no payment plans for this pass.
Do I have to buy it again next year if you host this event again?
If we do it again next year, which I don't yet know if we will, it would be entirely new classes and you would need to buy another pass if you wanted one. We may or may not do more of these, and they may or may not be for the holidays every time. So the VIP All Access Pass for Holiday Maker Fest 2020 is just for 2020.
I am a student in another course or workshop you offer. Is the VIP All Access Pass included free in that?
No, the Holiday Maker Fest is a collaborative effort between me and 40 other amazing teachers and the VIP All Access Pass is not included in any of my other resources.
What if I don't have time for the VIP All Access Pass right now?
I know life is crazy and busy! If you don’t have time to watch the classes in the VIP All Access Pass today, no worries. You’ll get lifetime access to every single class and live event replay – they’ll be ready and waiting for you when you’re ready to get started!
But don’t delay! The price of the VIP All Access Pass will be going up to $67 on November 8th, so you want to get it now to get the best deal.
What bonuses come with the VIP All Access Pass?
I purchased a VIP All Access Pass, but I don't know how to login. What do I do?
Check your email for a message from "email@example.com" called "VIP All Access Pass for Holiday Maker Fest - Access Details" which will give you all the details you need. In a nutshell, to access your VIP pass contents, you must first login at https://sso.teachable.com/secure/152016/users/sign_in. Once you're logged in, you can access the Holiday Maker Fest 2020 VIP All Access Pass materials from your My Courses page here.
What if I have another question?
Please send an email to firstname.lastname@example.org and we'll do our best to assist!
AMAZON ASSOCIATES DISCLOSURE
Jennifer Marx is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.